Review for True Fortune Casino
Due to their use of an unreliable licence, we must regrettably add the True Fortune platform to our list of casinos with a negative reputation. Additionally, we were unable to locate any data about the person who operated it.
In addition, there are just a small number of games—more over 80 in total—which may come as a significant letdown to those seeking a wide range of entertainment. You would also be shocked to learn that the withdrawal processing period is 15 days. So, if you’re looking for luck, this casino is not the place for you. Learn more about True Fortune casino on http://www.exycasinos.com/real-money-casinos/true-fortune-casino/.
A Limited Number of Casino Games
The casino has teamed up with several recognised software suppliers to give players a fun gambling experience.
The main gaming types, including slots, table games, video poker, progressive jackpots, and live casinos, are available despite the lack of a substantial library. They are mostly offered by Betsoft, Saucify, and Rival Gaming.
Additionally, the games are accessible in demo form, allowing users to test them out before investing real money.
There are more than 60 games available, ranging from traditional to 3D video slots, to suit the preferences of most gamers. With games like Win Sanity slot, Almighty Dollar slot, Diamond Dazzle slot, Wrath of Medusa slot, Treasure of the Nile slot, Fruit Splash slot, Party Parrot slot, etc., you may specifically test your luck.
After going through this, we enjoy the inclusion of elements to increase player excitement, such as bonus rounds, multipliers, free spins, and varied symbols.
Additionally, you may check the area of progressive slots if you’re looking for high payouts. Only three Rival Gaming-powered games are now accessible, including Strike Gold, Money Magic, and Jackpot 5x Wins.
Live casino and table games
There are presently just 16+ games in the category of table games, which might not be enough to meet the demands of gamers that love this genre. The accessible table games, however, are still plenty to keep you engaged if you become tired of playing slots and want to broaden your experience.
The most popular games are roulette and blackjack, with variants including American blackjack, multi-hand blackjack, European roulette, etc. There are moreover other thrilling games available, like Pai Gow Poker, Red Dog, Craps, Baccarat, Keno, Bingo, scratch cards, and Bingo.
Particularly, there are many different genres available for Video Poker. As a result, you will get the opportunity to learn about some well-known varieties, like Aces & Faces, Deuces Wild, Joker Poker, Double Joker, Deuces and Joker, and others.
Since there are just five games in the Live Dealer category at the moment, True Fortune casino cannot satisfy your demands if you enjoy interacting with other players and the dealers.
The operator now accepts Visa, Mastercard, Jeton, Neosurf, Neteller, Skrill, Maestri, Bitcoin, etc. as deposit methods. Overall, because it guarantees security and anonymity when transacting, BTC is the greatest payment option for gamblers.
Currency options for players include USD, EUR, AUD, and ZAR.
The money will be quickly completed and the minimum deposit is €25. On all deposits, the casino will tack on a 3% processing fee, it should be mentioned.
The minimum cashout amount is €100, which is expensive compared to other casinos where the standard withdrawal minimum is €10. The deposit amount will determine the maximum. The maximum withdrawal amount will be 10x (i.e., no more than €2,490/transaction) if your most recent deposit is under €249. There is no maximum withdrawal amount for deposits exceeding €250.
Surprisingly, it might take up to 15 days to complete the withdrawal processing. One of the major drawbacks that negatively impacts the casino’s quality is this.
Last but not least, you must complete an account verification request before making a withdrawal. You need to submit specific paperwork, including a copy of your ID or passport, a recent utility bill, a copy of the credit or debit card you used to make the deposit, and a Card Authorisation Form (CAF).
Features of the Casino
The end of 2019 saw the birth of True Fortune Casino, which immediately became well-known in countries including Austria, Brazil, Mexico, and Australia.
The platform’s appeal is derived from its seamless mobile device integration and the high-quality visuals and functionality of the games available from reputed studios. In addition, the welcome bonus is a great way to keep gamers around without putting in a lot of work.
There are still a lot of drawbacks, though, that we should address. Let’s test the use of this operator now!
Why Avoid This Platform, You Might Ask?
First off, we were unable to locate any information about the casino’s manager and owner. The site also claims to have a licence from the Curacao Regulatory Authority, however we have not been able to locate a legitimate licence number or evidence that it has been checked and confirmed. As a result, before deciding to play at the True Fortune website, you should be aware of this warning sign.
Regarding data security, the casino asserts that it employs SSL encryption technology to guard the data against being compromised by any outside parties.
Additionally, it is always advised to gamble responsibly in order to assist players in avoiding the bad effects of excessive gaming by offering self-exclusion options or establishing deposit restrictions.
Terms and Conditions
The T&Cs part does not offer a complete variety of specified measures and restrictions, which is why we do not enjoy it. Things are often quite hazy and confused.
The casino specifically stated that players would not be able to withdraw wins if they did not deposit money into their accounts for 90 days or more, and the company also provided no apparent answer.
Additionally, the site has a €100 free bonus cap. The full sum will be lost and cannot be retrieved if you win more than the permitted maximum. Additionally, throughout the playing time, each player is only permitted to withdraw their profits from the no-risk bonus once.
Simple Design and Slow Desktop Navigation
The structure of the casino website is straightforward, and the primary colour combination is black and green. An English, French, German, Italian, and Spanish language switcher tool is located in the upper left corner of the site. Links to promotions, games, banking, and support are all well organised as well.
However, despite having a reliable Internet connection, the website does not operate as efficiently on a desktop. For instance, we had to wait more than ten minutes for things to load when we navigated to the pages.
The operations of mobile casinos run rather smoothly and effectively. Additionally, loading times are quicker, and the layout is well-organized. In light of this, betting on mobile devices with tiny screens is considerably better.
Outstanding customer service
Contacting customer service may be done through phone, email, or live chat. Players can freely utilise any technique to get in touch with the support staff member at any time.
We have tried each technique and prefer live chat help since an agent is always available. Additionally, it took us only a few hours to obtain a reply by email, which is a very short wait period.
Phone contact is the final option. The fact that the casino provides a phone line for customers who speak French and Spanish particularly pleased us. Generally speaking, the waiting time will depend on the time; particularly if you call during busy times, it may be difficult to get through to an agent.